Online Course Privacy Policy
1. Introduction We value your privacy and are committed to protecting your personal information. This privacy policy outlines how we collect, use, and safeguard your data when you enroll in and participate in our online course.
2. Information We Collect
Personal Information: When you enroll in our course, we collect personal information such as your name, email address, billing information, and any other information you provide during registration.
Course Interaction Data: We collect data related to your interactions with the course, including progress, completed modules, quiz scores, and any feedback you provide.
Technical Data: We collect information about your device, browser, and IP address to ensure the course platform functions smoothly and securely.
3. Use of Information
Training Course Records Requirements: For a period of at least five (5) years, the
Registered Provider must maintain complete and accurate copies of the following records
for each course offering eligibility credit for a CCE Credential:
a. b. A roster identifying all trainees attending each course by date;
A list of all live event course presenters, including the qualifications of each
presenter, and an accurate description of the content presented by that
presenter; A list of all authors/presenters of on-demand virtual delivery courses, and an
accurate description of the content presented by each author/presenter;
d. The course content description;
e. The trainee evaluations;
f. g. The course promotional and marketing materials; and,
The course materials distributed to trainees, including the learning objectives.
When required by CCE, the Registered Provider must submit such course records and
materials to CCE in a complete, accurate, and timely manner.
The RTCP must maintain complete and accurate backup copies of all required records in a secure manner.
Course Delivery: We use your personal information to provide you with access to the course, track your progress, and offer support as needed.
Communication: We use your email address to send course-related updates, notifications, and important information about the course.
Improvement: We use course interaction data to analyze and improve the course content and user experience.
Security: We use technical data to protect our platform from security threats and ensure a safe learning environment.
4. Information Sharing We do not share your personal information with third parties except as necessary to provide the course and comply with legal obligations. This may include:
Service Providers: We may share your information with trusted service providers who assist us in delivering the course and maintaining our platform.
Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.
5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights You have the right to:
Access and Update: Request access to the personal information we hold about you and update or correct any inaccuracies.
Withdraw Consent: Withdraw your consent for us to process your personal information at any time, subject to legal and contractual restrictions.
Delete Data: Request the deletion of your personal information, subject to legal and contractual restrictions.
8. Changes to this Policy We may update this privacy policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes via email.
9. Contact Us If you have any questions or concerns about this privacy policy or our data practices, please contact us at [email protected].